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eCOGRA, the Guarantee of Online Casinos' Fairness

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What Is eCOGRA?

In the gambling industry, everybody knows this organization. 

eCOGRA (e-Commerce Online Gambling Regulation and Assurance) is a non-profit organization established to protect players and maintain standards in the online gaming industry with an emphasis on a fair and responsible approach.

It was founded in 2002 by the initiative of Microgaming and 888.com, but later it became completely independent, which is a prerequisite for this kind of activity. The headquarters of the organization are in London, UK.

Currently, eCOGRA cooperates with leading software producers and the largest online gambling operators. For many years, the eCOGRA certification has confirmed the highest reliability, professional approach, and exceptional quality.

The main task of eCOGRA is to establish specific reliability criteria and then conduct inspections of gambling websites for compliance with these criteria.

If the casino meets the requirements, it gets the organization's seal of" Safe & Fair" approval. This means that players can visit this place without fear of being cheated. ECOGRA also solves disputes between players and casinos holding its certificates.

The organization ensures the following:

  • that players receive their payment and bonuses in time;
  • that casinos provide the confidentiality of personal information;
  • that operators do not violate the rules.

eCOGRA confirms that the casino's software does not deceive players. The RNG must work properly, producing unexpected results and determining the winning numbers on roulette or pokies by spinning the reels. They also check the casino's stability, regular data backups, etc.

eCOGRA is well aware that online casinos may be used for money laundering. However, the organization requires that gambling clubs confirm their lack of such practices.

You can find details on all players' rights and responsibilities on the official website and get advice.

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eCOGRA Casino Inspection Reports

After checking the casino, it publishes reports in the corresponding section of the casino. There are three types of them.

  1. The first is a certificate confirming the casino's integrity, reliability, and security.
  2. The second set of documents concerns the random number generators in different games and was issued separately for blackjack, video poker, and roulette. In six months, eCOGRA analyzes the game results and gives an opinion on whether they are accidental. The certificate guarantees the proper working RNG and is valid for six months.
  3. The third report is the most important and valuable for players because it shows the percentage of payments. It is published monthly and displays the average pay-off for games in different categories. The data is presented in the following categories: all games, pokie machines, table games, and poker games.

All players, random casino visitors, and professionals can study the test data of eCOGRA. At least to be sure you are playing in an honest casino.

Frequently asked Questions

🚨 What exactly is eCOGRA?

eCOGRA, which stands for eCommerce Online Gaming Regulation and Assurance, is an internationally recognized independent testing agency and standards organization for the online gambling industry. Established in 2003, it provides accreditation and regulatory compliance services to online casino operators, software providers, and other related businesses. Its primary goal is to ensure fair and responsible gaming practices, player protection, and the integrity of online gambling operations. By setting and enforcing high standards, eCOGRA aims to foster a safe and transparent environment for both operators and players within the online gaming world.

🔥 What role does eCOGRA play in the online gambling industry?

eCOGRA plays a crucial role in ensuring the integrity and fairness of the online gambling industry. It acts as a third-party auditor, evaluating various aspects of an online gambling business, including game fairness, operational efficiency, and responsible gaming practices. When an operator receives eCOGRA certification, it signifies to players that the platform adheres to stringent standards of conduct and that its games are fair and random. Furthermore, eCOGRA provides dispute resolution services, acting as an impartial mediator between players and operators in cases of disagreements. This helps to build trust and confidence in the online gambling environment.

🙋‍♂️ How does eCOGRA ensure fair gaming practices?

eCOGRA ensures fair gaming practices through a rigorous testing and inspection process. They evaluate the Random Number Generators (RNGs) used by online casinos to ensure that game outcomes are truly random and unbiased. This involves statistical analysis and testing of the software to confirm its integrity. Additionally, eCOGRA assesses the payout percentages of games to verify that they align with advertised rates and that players have a fair chance of winning. Regular audits and ongoing monitoring help to maintain these standards and ensure continued compliance.

👍 What does it mean for an online casino to be eCOGRA certified?

When an online casino is eCOGRA certified, it signifies that the operator has met the high standards set by this independent body regarding fair gaming, responsible conduct, and player protection. This certification indicates that the casino's games have been tested for fairness and randomness, that the operator adheres to ethical business practices, and that measures are in place to protect players' interests, such as secure data handling and responsible gambling tools. For players, seeing the eCOGRA seal of approval on a casino website provides a level of assurance that the platform is reputable and trustworthy.

📄 What recourse do players have if they experience issues with an eCOGRA-certified casino?

Players who experience unresolved issues with an eCOGRA-certified casino can utilize eCOGRA's dispute resolution services. eCOGRA acts as an independent mediator to help resolve conflicts between players and operators. To initiate a dispute, players typically need to submit a detailed complaint along with any supporting evidence. eCOGRA will then investigate the matter impartially, taking into account the evidence from both sides, and aim to reach a fair and reasonable resolution. This service provides an important avenue for players to seek redress if they believe they have been treated unfairly by a certified operator.

Denis Anipchenko
Denis Anipchenko
Editor-in-chief and online gambling expert

Denis is a true professional with many years of experience in the gambling industry. His career started back in the late nineties when he worked as a croupier, pit boss, manager and casino manager. This unique experience allowed him to deeply understand the world of gambling from the inside. Since the late noughties Denis has dedicated himself to writing articles and analyses about gambling, and since the early tens he has become a key figure in the Casinoz team. Here he not only writes and edits content, but also creates reviews, shares his expertise and helps readers understand the intricacies of gambling. Denis combines practical experience and in-depth knowledge, making him one of the most respected experts in the industry. His writings are always up-to-date, proven and useful information for anyone interested in the casino world.

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Facts checked Alex Vasilev Scientific editor and fact checker
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